conveyancing testimonials
what our customers really think...
This is just a selection of the customer feedback we have received in recent months:
April 2012
“Would just like to say a big thank your to both Jemma and Danielle, ladies were extremely helpful, very well organised and very swift to reply to any queries.” Miss S, London
“Quality of service was second to none, very efficient, friendly and helpful. We have moved home several times and this was the easiest move.” Mr B, Lincolnshire
“I was very pleased with the efficient manner in which my house sale was dealt with. Your company was recommended by a previous seller.” Mrs B, West Yorkshire
“Joanne’s communication and professional approach to the conveyancing was excellent – would recommend.” Mr J, Monmouthshire
“My husband and I were very satisfied with the service you provided. You were polite and helpful in all aspects of the move.” Mr & Mrs C, Merseyside
“Heather kept me in touch with every aspect of the conveyancing very helpful, very nice to talk to, it all went very smoothly.” Mr M, Leicestershire
“Excellent service. Andrew kept me well informed and explained each process clearly, answering all questions I had.” Mrs H, Essex
“Charlotte was excellent in all aspects – efficient, pleasant, helpful etc. Give her a bonus, she earned it.”
Mr B, Yorkshire
“The team I dealt with were so lovely and made it a lot less stressful; they really were wonderful, informative, helpful, calm and a delight to work with.” Miss R, Norwich
“Russell was helpful at explaining how the online system works and kept me up to date with events.”
Mr & Mrs G, Wiltshire
March 2012
“Thank you to all the team for their hard work - a very efficient and speedy service. Would definitely recommend to friends and family.” Miss W, Norfolk
“Astasia is a credit to your company. Nothing phases her and her can do attitude is a credit to her.”
Mr N, Yorkshire
“My main contact Alysha was excellent in all areas. But what really impressed me was that on rare occasions where she was unavailable others in the team were able to pick up where she left off. Seamless service!”
Mr S, Kidderminster
“I would like to thank James for all his help during the whole process, very efficient. If all your employees are as helpful as James no additional training is required.” Miss T, Crewkerne
“I was constantly delighted by the helpful and professional service by your firm and Ian in particular.”
Mr D, Scotland
“We found that Sarah and Tracey dealt with our sale and purchase very professionally and were very helpful to all enquiries no matter how trivial they may have been.” Mr C, Essex
“Efficient service - useful to have extended opening hours and not to have to visit an office. Ongoing client information on internet very useful.” Miss W, East Sussex
“It was very easy to contact members of your team using a direct number - all queries were usually dealt with straight away.” Mr F, Wales
“Excellent service, the web based system worked very efficiently.” Mr & Mrs O, Surrey
“Found it very helpful to be able to contact the conveyancing team direct to answer queries. Very helpful and courteous at all times.” Mr & Mrs J, West Midlands
February 2012
“David was supportive, reliable and available to deal with issues/enquiries - highly recommended.”
Mrs P, East Sussex
“Absolutely fantastic – This is our 4th move and you are our best ever solicitors. Everything was spot on and we were never left wondering about anything. Hiren was brilliant.” Mr & Mrs L, Cambridgeshire
“Being first time buyers you made it very easy and stress free. You were able to help and answer any questions. Thank you!” Miss N & Mr B, Surrey
“Sarah was excellent - always available on the phone, answered all our questions, made it clear what was needed.” Mr L, Norfolk
“Excellent response for any questions/queries, responded very quickly through email or telephone call. Being able to email made things a lot quicker and less stressful. Extremely happy with the service provided by my legal team and would recommend you to anyone who is moving/buying/selling their house.” Mr T, Cambridgeshire
“Would highly recommend – fast service, always helpful, speedy responses. Tracy couldn’t have done more or better.” Mrs S, South Yorkshire
“Thank you very much for your time and patience in dealing with a complicated sale. I appreciated your help.” Miss R, Lancashire
“Service was impeccable compared with the solicitors that handled my last house sale before this one.”
Mr N, France
“Steven and Michelle were always available, always extremely helpful in answering our queries small or large, always very pleasant and we always felt they had our best interests at heart.” Mr F, Switzerland
“I cannot see any improvement needed. We had great service in all areas. Hanna was great. 5 star."
Mr N, Gloucestershire
January 2012
“Sarah was very quick, friendly and informative over the phone, in letters and emails. Use of email communication was very effective. We were very pleased with the excellent service, we would recommend you.”
Mrs V, Yorkshire
“Found the service received excellent and would like to commend to you both Tracey and Emma. The service received from both was excellent, very professional and they were always there to listen, always most helpful and courteous and never failed to ring back.” Mr T, Wales
“My partner and I are 100% happy with the service provided from start to completion. Would definitely recommend to others.” Miss T, Norwich
“Tasneem was very friendly, professional and exceptionally helpful, I would recommend your services based purely on her attitude and helpfulness.” Mr F, Southampton
“The team were excellent - always available when I called and happy to answer any question no matter how small.” Mrs M, Suffolk
“Things were managed to our satisfaction and we would recommend your services to others if the chance came up. Thank you especially Manisha.” Mr & Mrs W, Yorkshire
“Very pleased with level of service, especially with helpful advice given by Russell.” Mr M, Hampshire
“First class service provided. Big thank you to Kellee and her team.” Mrs H, East Sussex
“The staff I spoke to on the phone were vey approachable, efficient and friendly.” Mrs R, Northants
“Very pleased with the service given, always helpful.” Mr P, Poole
December 2011
“Just wanted to say thank you, everything that had to be done was done when you said it would be, Kellee was always very helpful and friendly, it made my move stress free.” Mrs T, West Sussex
“I have received exceptional service from Elaine and Annika who dealt with everything with calm efficiency. I was able to leave it all to them with confidence.” Mrs H, Cambridgeshire
“The level of service was excellent throughout.” Miss G, Cheshire
“I dealt with Alysha who attended to all queries promptly, was always friendly, polite and above all extremely efficient, and always available.” Mrs H, Berkshire
“Just to say thanks for your good service.” Mr P, Essex
“I was very pleased with the service and would use you again.” Mrs P, West Yorkshire
“Received an excellent service – good communication from the Tasneem and her team. Well done.”
Mr & Mrs Chuter, Suffolk
“It was very smooth and efficient and we completed by the early deadline we needed. Laura and Georgana were really pleasant and helpful.” Mr W, Croydon
“Particular thanks to Alesha who was brilliant.” Mr B, Worcestershire
November 2011
“I was a first time vendor and every aspect of your service from written contact to your staff on the phone was reassuring at all times, great service.” Mr K, Norfolk
“Sian was very helpful with all aspects of the sale of our house, she was always polite and very on the ball with all that was happening. Thank you Sian.” Mr & Mrs P, Suffolk
“I particularly want to mention James who mainly dealt with my enquiries; he was excellent at keeping me informed and so very helpful. Thank you James.” Mrs K, Somerset
“Michelle was brilliant, as were her team. Cannot fault service provided. Always happy to take any calls, always felt like nothing was too much trouble for them. All in all 10/10 every aspect.” Mrs R, Oxfordshire
“I would recommend Kelly every time. Has a good personality and sense of humour and very informative.”
Mr M, Carmarthenshire
“Thank Tasneem for her helpfulness and ability.” Mr & Mrs H, Southampton
“Everything went very smoothly. Thank you. Tom you did a good job.” Mrs S, Yorkshire
“The conveyancer was very good and easy to deal with.” Mr B, Lincolnshire
“Tracy and Sarah dealt with our purchase both were helpful, efficient and pleasant to deal with.” Mr K, Suffolk
“Friendly and helpful and speedy.” Mrs C, Essex
October 2011
“Would thoroughly recommend Ian. He provided an excellent service, always kept me informed either by phone or text message.” Mrs G, Hampshire
“We found the Conveyancing service of our sale excellent and would definitely use it again if we needed to. Anisha was great to deal with our sale.” Mr & Mrs S, Derbyshire
“Manisha was very helpful and answered queries quickly. I have been very satisfied with the process.”
Mrs D, West Yorkshire
“It was really helpful I could phone after normal work hours, this helps a lot especially at the weekend as well.” Mr D, Lincolnshire
“I would like to thank the team in their dealings with a very difficult sale, their patience and help was invaluable.” Ms J, London
“The friendly, relaxed, but professional attitude made us feel that nothing was a problem and we had nothing to worry about.” Mr H, Somerset
“Excellent service. Thanks for all your help.” Mr N, Cambridgeshire
“Everyone I spoke to was extremely helpful and kept me fully informed at all times. Being a first time seller, they made the process as easy as possible.” Mrs W, Norfolk
“Service provided was professional and efficient. It was very important to have a contact point. Everyone was very approachable and nothing was too much trouble.” Mr M, Middlesex
“I found Lisa very helpful, always available and pleasant to deal with.” Miss M, Essex
September 2011
“Melina was fantastic and tenacious at keeping on top of my buyers solicitors. I would definitely use her again.” Mrs B, Dorset
“Extremely efficient service throughout. Please convey my thanks to Annika.” Mr R, Lincolnshire
“Cannot praise enough the efforts and efficiency of Tracey and Sarah. They were excellent and both deserve praise from the company and a pay rise.” Mr B, Norfolk
“Moving house is stressful at the best of times. It was a pleasure to have all the legal work done quickly and effectively behind the scenes and not have to worry!” Miss H, Cambridgeshire
“Perfect service. Phone calls always returned within the hour. Paul was very helpful and understanding.”
Miss L, Yorkshire
“Amanda, Natalie and Melissa were excellent to deal with. I would definitely use them again.” Miss R, London
“We were impressed by your ‘team’ approach – there was always someone available to answer queries. Not the case with traditional solicitors.” Mrs C, Suffolk
“Excellent communication from James. He did everything to ensure we moved in on time. James was excellent! A credit to your organisation.” Mrs M, West Midlands
“Kimberley is an asset to your team, very efficient, always there to provide help and her manners and work ethic are faultless.” Miss A, West Yorkshire
“Sarah was extremely helpful and informative and knew the details of my transaction as if I was their only customer.” Miss D, Hertfordshire
August 2011
"Claire and her assistant Helen were fantastic throughout the whole process. They were easy to contact and answered all questions/queries immediately. I would definitely use you again and would be happy to recommend.”
Mrs L, West Yorkshire
“Gary acted with professionalism, and with a friendly and pleasant manner. He explained every step in away I could understand.“ Mrs M, Bawtry
“I was really impressed that all of my calls were returned within the day, usually within the hour. I also felt that Kimberely treated me very respectfully and put me at ease.” Ms H, London
“Our case worker Sarah was excellent – really efficient, helpful and kept good communication with us at all times.” Mr H, Buckinghamshire
“Amanda and her team have earned our respect and thanks for answering all our questions and concerns in such a respectful, professional and friendly way. We appreciate all their hard-work!" Mrs C, USA
“Cheerful and helpful attitude on the telephone was a credit to Claire and the team. We don’t know how they could have improved with us.” Mr & Mrs B, Cambridgeshire
“Very professional, no complaints. Kept informed all through transaction and all your staff seemed very committed to their clients needs and wishes. I will recommend your company.” Mr M, West Sussex
“No room for improvement, overall service was excellent. Communication was timely and precise, very attentive and very professional service at all times. Thank you so much Vanessa and Craig.” Mr C, Greece
“I really can’t speak highly enough of your efficiency, courtesy and effectiveness.” Mrs B, Middlesex
“I feel that the service was really good, we were kept well informed about the process. Any queries were answered promptly - would definitely recommend to family and friends.” Miss R, Hampshire
July 2011
“Poonam was efficient, friendly and polite – it was a genuine pleasure to deal with her.” Ms M, Scotland
“We were most impressed with the way Tracy looked after us. Many thanks and well done Tracy.”
Mrs K, North Yorkshire
“We found Joanne a very friendly and helpful young lady, a credit to your company.” Mr H, Cambridgeshire
“I think you couldn’t have done more for us. Excellent service and I would recommend you to my friends. Thanks to James who was so nice and yet professional. Well done James.” Mr & Mrs K, Middlesex
“Anisa had answers ready to questions we had not even thought of. Very professional and we had every confidence in her abilities.” Mr T, Derbyshire
“David was extremely helpful and knowledgeable he certainly put my mind at rest throughout.” Ms F, Suffolk
“Rob was very helpful and professional. All the members of the team were great, very helpful and a reliable, good experience - would use you in the future.” Mr & Mrs S, West Midlands
“I wish to put on the record the excellent service I received from Katie, who throughout the process was a credit to your Company. Her diligence towards contract exchange and completion allowed me to move on my target date.”
Mr D, Cheshire
“We have been extremely impressed with the service Jonathan provided. He was always very helpful and very prompt at dealing with any enquiries or problems. He also kept us fully informed. We would definitely recommend or use him ourselves again.” Mr D, Bedfordshire
“Excellent service throughout. Thank you very much!” Mr & Mrs T, Derbyshire
June 2011
“Tom was an excellent representative from your office. He replied to all my questions quickly and clearly, even ringing me back out of office hours. Thanks.” Mr G, West Yorkshire
“Our case handler Ajmer was excellent in his attitude, communication skills and professionalism. He made it easy to do business with you.” Mr R, Norwich
“I was very happy with the service provided by your company.” Mrs P, Buckinghamshire
“A very uncomplicated and efficient service. No complaints whatsoever.” Mr H, Lincolnshire
“Overall, I was very pleased with your service, particularly the helpful and competent way Rachel dealt with me.” Mr B, London
“Really found the online service excellent.” Mr M, Bedfordshire
“The service was perfect from the start to finish and always so efficient on the phone. Everyone was always extremely friendly and helpful and Semina was superb, friendly and most efficient. Thank you.”
Miss H, Hertfordshire
“We felt your service was superb, and Laura was unfailingly responsive, informed, helpful and courteous. Ours was a long drawn out affair but Laura was brilliant.” Mr & Mrs M, Middlesex
“My solicitor was Vicky and she was brilliant. Friendly, knowledgeable, helpful and easy to get hold of too.”
Mrs V, Lincolnshire
“We would like to thank Robert for the countless way he responded to our queries.” Mr B, Norwich
May 2011
“The team were very professional and helpful ensuring a smooth and fast transaction within the required 28 days by the seller, making the whole thing less stressful for myself and my partner.” Miss P, Nottinghamshire
“The service was excellent throughout. We were very pleased with all your help and support.”
Mr C, Cambridgeshire
“Hiren was helpful, polite and always informative. I wouldn’t hesitate to recommend." Miss B, Hampshire
“Craig is a credit to your team - he’s always been very helpful and professional, he always had the time for us, despite being busy, his customer service skills are excellent and it is because of him I would recommend your company to family and friends.” Mr W, East Yorkshire
“I found Nicola very helpful and friendly. She dealt with all my queries promptly and was very efficient.”
Ms H, Leciestershire
“Impressed by the speed that you got everything together for completion in such a short space of time - felt I was informed every step of the way.” Miss H, Yorkshire
“Have used you twice now and would have no hesitation in recommending you to anyone. Nayar kept me well informed at all times.” Mr B, Northamptonshire
“Joanne was very efficient and helpful at all times and very pleasant to speak to.” Mr G, Durham
“The level of service I received from Claire and Helen was excellent and I would certainly recommend you.”
Mrs R, Lincolnshire
“By far the best conveyancing service I have ever received and the least stressful, I always felt Sarah & Tracey were completely in control and they were incredibly efficient. Couldn’t be more impressed by the service provided and would definitely use you again.” Ms McGlew, Buckinghamshire
April 2011
“With it being our first time selling property your whole package was very good. Many thanks for your effort on our behalf.” Mr W, Merseyside
“Claire and Helen were both superb and showed a real commitment to their jobs and ensured deadlines were met.” Ms S, Lincolnshire
“Just a mention of Roseanne, as well as our case handler Joanna, very friendly & efficient.” Mrs B, Berkshire
“Caroline was very efficient and friendly. A credit to your company.” Mr B, Kent
“I feel that Sarah and Melanie were excellent in all aspects of the service they provided.” Mr C, Yorkshire
“Very helpful every time I called, very patient. Overall a good service throughout the sale period.”
Mr F, Merseyside
“Our case handler was excellent and a real credit to your company. She was always efficient and most pleasant to work with. Five star service.” Mr P, Cambridgeshire
“Kellee was very helpful and it really felt that she was working for us and had our interests in mind.”
Miss C, Hertfordshire
“I would not hesitate to recommend you, as I have been very impressed with the courteous and professional service. I appreciated the email contact as well as the regular postal communication. Despite being a first time buyer and new to the process, I felt fully informed at all stages. All staff were friendly and polite on contact, always answering questions directly. I will be using you in future, for all legal matters for these reasons.”
Miss N, Norwich
“First time I have used this style of conveyancing – very pleased. Liked quick response to emails – suited hours I worked. Very good telephone availability on day of completion – helped a great deal.” Mr B, Warwickshire
March 2011
“Rebecca was very professional and at the same time friendly and easy to talk to. Thanks Rebecca.”
Mr & Mrs L, Essex
“I would like to thank Anna for the help. She was very efficient, professional with excellent communication skills.” Mrs R, West Sussex
“We found that we were always put at ease when contacting you. We would certainly recommend you to other people.” Mrs R, Nottinghamshire
“Staff always provide an excellent, confident, supportive service.” Mrs B, West Midlands
“I felt that Claire was so courteous and helpful at all times and I can’t thank her enough.” Mrs U, Lincolnshire
“As we had never used you before, we were unsure of the service we would get. We were impressed with the complete service provided and the attitude and helpfulness of staff. Thank you all.” Mr & Mrs C, Norfolk
“Very satisfied with the service - of particular value was the text message advising documents in the post."
Mr & Mrs B, Norwich
“Very good service, quick to complete” Mr H, Essex
“Tracy was brilliant - every step of the process was easy and she was very supportive through a stressful time." Mrs R, Yorkshire
“Katie and her assistant Claire were brilliant! Always dealt with us quickly and efficiently! Thank you for everything!” Miss M, West Sussex
February 2011
“Always very helpful and polite on the phone, no matter how many times we called up! The whole purchase went through quickly and smoothly.” Mr & Mrs F, Kidderminster
“Kelly & Milly were both excellent and made the whole process simple and hassle free.” Mrs W, Hertfordshire
“Very good service - case tracking online was very useful. Excellent communication, good telephone support, especially as any staff member can answer queries when your case handler is not there. Text updates were helpful and the paperwork was clear and concise.” Miss R, Derbyshire
“You have all bases covered. Good job done.” Mr C, Lincolnshire
"Throughout the sale process I was kept well informed with all of your staff demonstrating an excellent attitude, ensuring I felt comfortable with the process. All staff had access to my information which was superb.”
Mr D, Norfolk
“Fantastic service – thank you to all.” Mr & Mrs C, Berkshire
“Very satisfied with service and when I find a new house I will use you again. Thanks to Sarah and her team.”
Mr C, Hertfordshire
“The service has been perfect. Thanks to Nicola.” Mr K, Hertfordshire
“I found Helen particularly pleasant, friendly and helpful on the phone.” Mrs B, Peterborough
“An excellent service of work on my flat purchase.” Mr B, West Yorkshire
January 2011
“Sonia was very instrumental in providing a fast, efficient, professional service to assist with my moving, having had a few previous sale fallen through. She is a credit to you.” Mrs B, Yorkshire
“We appreciated the excellent service given especially by Rhian, Gemma and Rachel." Mrs K, Somerset
“Communication was excellent and occurred in a variety of helpful formats, phone, letter, email and text. I never waited very long for a return call. I was always treated with politeness and a courteous manner. Manisha was superb and kept me sane!” Miss J, West Yorkshire
“Most impressed!! Thank you!!" Mr & Mrs C, Hampshire
“All communications were clear. Excellent administration and efficient service which has been much appreciated.” Mrs P, London
“A very straightforward transaction dealt with extreme professionalism. Top marks.” Mr H, Sussex
“Sarah & Ben were fantastic!! Could not be better!!" Mrs T, Lincolnshire
“We were very satisfied with the complete service and Jadwiga was very helpful and informative in all aspects of our house move. Thank – you.” Mr & Mrs C, Billingham
“Found Tasneem a pleasure to deal with - the level of service we received was above excellent. Tasneem was always there to answer questions both on the phone and via email. Her attitude was always highly professional. Tasneem is an asset to you." Mr W, Suffolk
“Keep up the good customer service.” Ms D, Plymouth
December 2010
“Alison was extremely efficient, helpful and friendly.” Mrs R, Cumbria
“I would like to make a particular mention of the excellent service we received from Laura.” Mr V, London
“Excellent friendly efficient service.” Mr & Mrs C, North Yorkshire
“Sian was both efficient and personable.” Mrs B, Essex
“Nicola did an excellent job in the handling of our move and was both professional and polite in all communications. I would definitely recommend you to others and use you again in the future.”
Mr R, Buckinghamshire
“Semina was very helpful and polite.” Mr E, Hertfordshire
“Very helpful, high level of efficiency and good service overall. Would recommend to family and friends.”
Mr A, Norwich
“I don’t think the service I received could be improved both Kate and her secretary Clare provided a 1st class service. Would recommend.” Mrs W, Norfolk
“Excellent service. Thanks very much.” Mr D, Hartlepool
“Nilima was excellent, making me feel more confident throughout the process. Thank you.”
Mr & Mrs S, Hampshire
November 2010
“Emily was particularly helpful and patient. She was a delight to deal with.” Mrs B, Lincolnshire
“An excellent service and cannot think of anything you could improve. Highly recommend.”
Mr C, Cambridgeshire
“Excellent prompt service – Emails and telephone calls were dealt with very quickly and satisfactorily.”
Mr D, London
“Your legal representative James provided a first class service in every respect: Communication excellent, advice much appreciated and administration very efficient. Thank you James, you are a credit to your company.”
Mrs H, Worcestershire
“Every member of your team particularly Sian and Ian were extremely helpful and patient with us during the whole experience of our move. Thank you.” Mr & Mrs B, Somerset
“Louise was absolutely first class in everything she did for us.” Mrs C, South Yorkshire
“Claire and Ellen were 120%. I don’t know how you could improve on the way they looked after us. They were great, them two as a team will go far.” Mr & Mrs B, Lincolnshire
“We would like to thank Nicole for an excellent service - a very human approach coupled with efficiency.”
Mr P, Cheshire
“I found your ladies courteous, friendly and extremely efficient and a credit to your company.”
Mr D, East Yorkshire
“Sian was outstanding in dealing with my move. Sian kept me informed at all times and explained everything. The service provided was professional but friendly. Sian is a credit to the company.” Mr & Mrs P, Essex
October 2010
“We don’t feel you need to improve on any area of your service, we were and are extremely happy with all the service’s you provided for us. Many thanks to Joanna.” Mr R, West Midlands
“The communication and information that I had from Clare was excellent. She made me feel confident at a very busy and stressful time.” Miss D, Avon
“Ben and Heena provided an outstanding service of the highest quality. We felt we always had someone on our side during the process, especially during more difficult times. We would consider Ben and Heena trusted advisers and we thank them very much for all their help and support.” Mr C, London
“I felt the company was very friendly and always very helpful. I would recommend them."
Mr & Mrs M, Warwickshire
“Tracy handled our sale with a high level of competence combined with a very helpful and friendly attitude.”
Mr N, Yorkshire
“Look at the performance of Adam and his team as there is a brilliant example of how conveyancing should be conducted.” Mrs S, Leicestershire
“Tracy was a brilliant solicitor and informed me as soon as a problem arose. I would recommend you to anybody, very professional.” Mrs P, Nottinghamshire
“Excellent - a compliment to your operative Claire. Please congratulate Claire for a first class service by a very personable, effective, polite lady who does you company real justice.” Mr S, East Sussex
“Sarah was terrific in dealing with this transaction - best conveyancer we have ever used, would recommend her to anyone." Mrs K, Wales
“We would like to thank all the team, but most of all myself and my wife would like to say a big thank you to Rob for his help to us and all the team who works with him.” Mr & Mrs S, West Midlands
September 2010
“We found your legal team was very responsive, accurate, friendly and extremely efficient. Our thanks go especially to Sarah, Alex and Greg who dealt with our conveyancing.” Mr & Mrs B, West Midlands
“I have moved house many times and this was by far, the smoothest operation ever. I can’t thank you enough for how easy it was all made.” Ms B, Kent
“We would not have completed on time if it had not been for the excellent work carried out for us by Rebecca. Good communications and excellent service.” Mr & Mrs W, Hampshire
“Most appreciative of all the help given by both Rob and James. The completion of the sale was made much easier by their cheerful and knowledgeable manner.” Mr & Mrs H, Warwickshire
“Leon and his team were superb in every respect. This is the second time I have used him for Conveyancing. I wish to thank him and his team for a professional service and will have no hesitation in using him again. Highly recommend the service. Thank you.” Mr T, Norwich
“Amanda and Mellissa were lovely, efficient and clearly worked as a team. I would recommend their excellent service to anyone.” Mrs K, Suffolk
“I found Sarah to be very friendly and efficient. She kept both myself and my ex-husband well informed of any progress relating to the sale of our property. Thanks Sarah.” Ms W, Yorkshire
“Alison was very helpful, always returned calls immediately if unable to contact straight away. Very friendly and very good at putting any fears I had to rest. Would definitely recommend her to anyone for conveyancing.”
Miss L, Yorkshire
“Our case handler responded promptly to our emails or telephone calls. Process was carried out smoothly and without “bothering us”. Very efficient I would recommend Sequence to friends and family.” Mr & Mrs P, Essex
“Ben and Heena provided an outstanding service of the highest quality. We felt we always had someone on our side during the process, especially during more difficult times. We would consider Ben and Heena trusted advisers and we thank them very much for all their help and support.” Mr C, London
August 2010
“You gave me superb value for money. Rob and Zoe were thoroughly competent, diligent and committed and worked hard to ensure the legal side of my sale happened. A brilliant effort.” Mr S, Kidderminster
“Rebecca’s communication was first-rate. We felt we received a professional level of service. Turnaround times were very good.” Mr & Mrs H, Surrey
“Jodanna was brilliant in communicating with us. We would rate out overall experience as 110% and she was always efficient and very happy to answer our questions. A very big thank you Jodanna.” Mrs M, Essex
“Can’t fault your service and customer relationship. Special thanks to Katie & Anne – Superb.”
Mrs G, Bournemouth
“We were very pleased with the level of service and commitment received and would recommend you to friends/family.” Mr & Mrs E, Worcestershire
“The Conveyancing services I have received in particular from Carolyn have been outstanding, exceeding all my expectations. Carolyn has been supportive, informative (verbally/written) professional and friendly. Most importantly she has always been available when needed.” Miss B, Norwich
“I can’t praise Rob who I dealt with highly enough - the sale was a long and protracted one and Rob was fantastic.” Mr B, Warwickshire
“I have been very pleased with the service provided. I was also impressed by the professional and approachable attitude of Emma and her assistant Fran. They always took time answer my queries in a clear yet reassuring manner.” Mrs B, East Sussex
“Heather in particular has been most helpful during my move, (Also Rachel & Regan were great too). Always kept us informed as possible along the way. Real people talking language I could understand easily. Excellent.”
Mr T, Lanarkshire
“Thank you for all your help and excellent service - would recommend you again.” Mr R, Lincolnshire
July 2010
“Being a 1st time buyer I had no experience or expectations, however you proved to be highly professional, extremely efficient and always ready to help. I’m afraid I cannot help you improve an already excellent service you provide.” Mr B, London
“Thank you very much for dealing efficiently and very professionally with what was a difficult and fraught purchase, well done Sequence Team 1." Mr & Mrs B, West Sussex
“Your representative – Jemma handled our conveyance as executor of a will in a most professional manner and was: extremely helpful and prompt, kind and sympathetic, which was much appreciated."
Mrs H, West Yorkshire
“Sophie provided an excellent service, providing regular updates and progress.” Mr S, Kent
“I thoroughly enjoyed working with Louise. I was so very impressed by her professionalism and ability to explain the process in lay terms. I have been so grateful to Louise for going ‘above and beyond’ what I expected. My calls and emails were returned promptly & efficiently. I would not hesitate to use you again because of Louise. Thank you.” Miss T, South Yorkshire
“The service I received was excellent. Every aspect of my move was clearly explained and all my queries were answered. I would definitely use your company again.” Miss S, Dorset
“I don’t think you could improve at all - we were very pleased with all you did for us. Thank you.”
Mr & Mrs C, Northamptonshire
“Fantastic communication throughout the process. I was very pleased with the letters and all correspondence.”
Mrs H, Lancashire
“The service we received was excellent. We completed in just over 4 weeks from making an offer for the house – as our buyers needed to move in. Great service – Thank you.” Mrs F, Yorkshire
“Good service, helpful, and friendly approach.” Mr Y, Southampton
June 2010
“Rachel was excellent & always so quick to respond to queries. If it wasn’t for her determination, I doubt our purchase or sale would have happened so quickly.” Mrs M, London
“Would like to thank Sarah and her team for an excellent service – both selling and purchasing our houses. The direct telephone access was great and they all worked hard to achieve a speedy move! Many thanks!"
Mrs Y, West Yorkshire
“Excellent service. Legal team were always polite and courteous even when being pressurised. Always followed up requests immediately (e.g. contacting vendors solicitors to progress sale).” Mrs W, Somerset
“I have been pleased with the service received and like the fact there is a second contact to deal with.”
Mr P, Norfolk
“Throughout what proved to be a very complicated conveyancing we always felt fully informed and supported by Donna-Louise and Lee. Thank you.” Mrs R, Kent
“It was a pleasure dealing with Annika, we couldn’t have asked for the service she gave us to be any better. We will definitely be asking for her again.” Mr L, Suffolk
“Excellent service and it was a pleasure dealing with the entire team especially Hayley (don’t change anything)."
Mr Q, Oxfordshire
“Very pleased with level of correspondence and assistance, even though I didn’t visit your office.”
Mr E, East Sussex
“Impressed with Jemma. Professional and efficient service provided, good and regular communication.”
Miss F, West Yorkshire
“Found Caroline very helpful and understanding with our queries etc, as this was our first (and only) experience of moving home.” Mr C, Sussex
May 2010
“We found Jonathan to be very helpful and our queries were always answered quickly and clearly in a way we could understand.” Mr C, Cambridgeshire
“Amanda was very approachable and very quick to respond to queries via both phone and email.”
Mr H, East Sussex
“Robert served me with confidence and excellence. A true asset to your business.” Mr A, Somerset
“Joanne was always available to take our calls, queries were dealt with and updates received within a matter of hours. She was polite, understanding and very professional.” Miss S, Norfolk
"Nilima was outstanding and fantastic, she is a credit to your company.” Miss A, Hampshire
“Very efficient and telephone conversations very good and informative, without confusion. Excellent service and would recommend your services.” Mr B, West Yorskhire
“Heena was so personable and responsive to any requests – thanks Heena!” Mr & Mrs M, Northamptonshire
“I found Tracy to be most helpful and very efficient. This young lady is a credit to your company.” Lady T, Surrey
“My case handler was Nicola, who I found to be very professional and helpful. A credit to you company”.
Mrs W, Cambridgeshire
“Michael and Jessica provided an excellent service throughout the process. Thank you!!"
Mr R, South Glamorgan
April 2010
“Polite staff, understanding, very clear and easy to get hold of.” Miss F, Plymouth
“Annika was very efficient – keeping us both fully informed all the time. Would use for future moves and would recommend to friends and family.” Mr M, Hertfordshire
“Very helpful communication. Never appeared too rushed.” Mr A, Somerset
“From start to finish everything was dealt with competence and ease. Jack was brilliant and always around to help. Ian was just as approachable and helpful.” Miss A, West Sussex
“Clare and Helen were excellent which is why we are using you again for the sale of our property.”
Mr H, Lincolnshire
“Jo was excellent, calm and reassuring – nothing too much trouble. We have already recommended her to others.” Mrs L, Cambridgeshire
“Staff were extremely polite and understanding. They explained matters clearly and concisely. I would recommend your company to anybody requiring a high level of service. Thank you.” Mr & Mrs K, Hampshire
“Hayley was most professional in my dealings with her, however she was also warm and approachable – great customer service.” Mr & Mrs K, Suffolk
“Overall we are very pleased with the service from you. We were looked after from start to finish by Rob who kept us informed, always called when he said he would and dealt with all problems and enquiries with patience and professionalism. We would definitely use you again. Thank you and well done.” Mr H, West Midlands
“I felt as I was dealing with a very helpful and professional person in Astasia, a diamond all I can say that you have a winner in Astasia, full marks.” Mr P, Lincolnshire
March 2010
“Your service has been excellent and has helped us greatly at a very difficult time financially. Thank you.”
Mrs F, Lincolnshire
“We cannot praise our case handler highly enough. All queries were dealt with efficiently and quickly – any small delays usually the result of other solicitors not being as thorough. Thank you.” Mr & Mrs T, West Yorkshire
“Very good, polite service. Amanda did exactly what she said she would, and in the timescale to suit us.”
Mr L, Sussex
“Our solicitor did a top job, we're very very pleased.” Mr & Mrs J, Norwich
“Rob looked after us throughout the whole process. He kept us up to date at all times and gave us confidence throughout. First Class.” Mr & Mrs H, West Midlands
“I would like to thank Alex for all she did. I was impressed that all phone calls were picked up quickly and everyone was very knowledgeable and helpful. An excellent service.” Miss S, Buckinghamshire
“Donna-Louise was excellent and won you my continued business – Well done.” Mr F, Lincolnshire
“Heather was efficient and professional throughout the move. We would use her services again.”
Mr W, Nottinghamshire
“Thank you the service was very good – polite, professional, helpful and informative.” Ms P, Norfolk
“I would like to say that the case handler Joanne was absolutely excellent in all aspects and met a tough deadline on completion which was smooth and stress free. Many thanks.” Mr & Mrs D, Somerset
“I feel that Kimberley and the team worked very hard to accommodate our requirements and kept us informed and updated every step of the way.” Mrs H, South Yorkshire
February 2010
“I would like to thank you for your services, I have bought and sold a few properties whilst living in the UK and I must say that living here in Australia I thought it would be quite difficult and lengthy but you have acted on our behalf in the most efficient way possible and I would not hesitate to use you and your company again if I ever return to the UK to live.” Mr & Mrs Glanfield, Australia
“We are very happy with the way you dealt with our recent purchase. Having bought a few properties over the recent years, this was the very best experience we’ve had. Thank you!" Mrs B, Lincolnshire
“Very pleased. Whenever I called, the answers were always immediate, friendly and helpful. Case notes were always to hand and always up to date. Well done. Thanks.” Mr W, Berkshire
“The service I received was excellent – especially when dealing with an extremely difficult solicitor during the exchange of contracts period.” Mr B, Hertfordshire
“Faye was excellent. Always helpful, knowledgeable, efficient and friendly. She made the entire process stress free. Thank you Faye.” Mr S, South Yorkshire
“Shirley was very helpful and delivered or collected correspondence in person. This was much appreciated given our personal problems and the weather conditions at the time.” Mrs M, East Sussex
“Ms Hedger dealt with all aspects of this case in a very professional but empathetic manner. I was very grateful for her support leading me through.” Mrs B, Suffolk
“James and his team were excellent – re-assuring and emails were fantastic for me. Thank you.”
Dr C, West Midlands
“I thought the service overall was extremely good, bearing in mind the distance between us.” Mrs S, Devon
“This is a first. I cannot think of anyway of making it better.” Mr B, West Yorkshire
“Nicola and Julia did a fantastic job. This is now two weeks after the event, and I am still very happy with the service.” Mr S, Lincolnshire
“Please pass on my thanks to Reena. Her handling of the case was efficient and very professional. When discussing any matter or problem with Reena I was confident there would be resolution. She deserves the highest bonus.” Mr M, Devon
January 2010
“Absolutely excellent service – I have undergone seven conveyancing transactions, and this was by far the best and easiest.” Mr D, Somerset
“Adam was easy to talk to/email and answered questions and queries promptly with patience and good humour which was much appreciated.” Ms G, South Yorkshire
“Service from start to finish was excellent from all the above aspects. Thank you all so much.”
Mrs D, Cambridgeshire
“Excellent, friendly and informative/supportive service throughout from Annika. Very much appreciated.”
Mr R, Norfolk
“Excellent service was provided. Our house move went very smoothly and virtually stress free, thanks to the work carried out by Kimberley and Bonnie.” Mr & Mrs B, North Yorkshire
“Andrew was excellent. We completed very quickly and were always kept informed.” Mr W, Lincolnshire
“The legal team were always friendly, helpful and Alex in particular was always available to answer questions. You were fantastic overall and I would use you again.” Mr & Mrs C, Wiltshire
“We would like to express our thanks, everything was dealt with brilliantly, and everything was explained fully.” Mr & Mrs W, Derbyshire
“We were surprised by the efficiency of the selling and buying of the properties. Special thanks to Ben and Kelly, very very helpful.” Mr & Mrs N, Warwickshire
“I just wanted to thank Alexandra again for being so lovely under very pressured circumstances.” Mr P & Mrs D, London
December 2009
“Vanessa and Sarah provided a first class service. We felt that they worked tirelessly on our behalf, always quick to reply to my emails, provide us with information and we felt that they had our best interests at heart. Wonderful, wonderful, wonderful - please thank them.” Mr B, South Yorkshire
“I found Rob very helpful and patient whenever I called for advice.” Mrs C, Worcestershire
“Nothing to improve – thank you for a stress-free move, all your support and help throughout.” Mrs B, Cleveland
“I was very impressed with both Sarah and Beth and I am not easily impressed. I will now arrange my will via you as the impression is one of efficiency and helpfulness. Please pass on my thanks to Sarah and Beth.” Ms L, Norfolk
“None – The transaction proceeded perfectly. Linda and Elaine are a credit to you. Would definitely use again.” Mr C, Hertfordshire
“I found Donna-Louise exceptionally helpful and understanding – perhaps this was because it was a woman to woman transaction.” Mrs F, Leicestershire
“Good service all around – especially good at keeping us fully informed and prompt action concerning all the boring paperwork.” Miss B, Suffolk
“Very happy with the support and availability of your service, together with friendliness over the phone.” Mrs F, Newcastle
“I was very pleased at the speed we were able to conclude the move. Thank you.” Mrs W, Essex
“Because of your legal team and their way of working I will use your team hopefully again in the new year. Thank you. Wonderful.” Mr & Mrs H, London
November 2009
“Very impressed with the speed & efficiency in completing our recent house purchase. We found Caroline more approachable and helpful than the traditional lawyers we have used in the past.” Mrs S, Wiltshire
“I was impressed with how quickly things were dealt with and the reassurance of a named member of staff to deal with, instead of different people each time you ring” Miss D, Derbyshire
“It is important that your clients feel confident, at all times, that the process is being proactively managed. I have moved several times and your services was the first time I have felt confidence with my conveyancer. Thank you.” Mr J, Suffolk
“The team are the best Home Conveyancing people I have ever dealt with.” Mr O, East Sussex
“Excellent service. The selling and buying process has been made as painless as possible.” Mr B, Surrey
“Helpful, informative and effective throughout my transaction. I cannot begin to thank you enough for your help.” Mrs R, East Sussex
“The entire transaction was carried out extremely quickly and efficiently, even when circumstances (i.e. the purchase price) changed part way through the process. I am very impressed with the service!” Mr S, Nottinghamshire
“Thank you, for the way you have dealt with the sale of the house. Very approachable and patient.” Ms K, East Yorkshire
“Direct email to Kelly was very good as she responded very quickly. Value for money was provided with the free HIP.” Mr & Mrs W, Wiltshire
“Kelly was very efficient and always happy to help. Very easy to talk to and kept me well informed, grateful for this as I had to deal with most of it on my own.” Mr & Mrs T, Hampshire
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