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Brown & Merry

Estate Agents in Hemel Hempstead
57 Marlowes
opening times
Sunday Closed
Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
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branch news 2022 Lets make this your year to move. We have lots of buyers looking for a new home so if moving is on your agenda give us a call.
1 of 3 Brown & Merry Estate Agents Office lights up the High Street with photos of your property in a LED window display in a prime Town Centre location.
thinking of selling or letting? book a free valuation
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our Hemel Hempstead branch Welcome to Brown & Merry Hemel Hempstead, the team that can get you moving!

Brown & Merry opened its first branch back in 1832. The Hemel Hempstead branch began trading in the 1930's and has been operating locally ever since. Today, Brown & Merry has 11 branches operating in Counties of Hertfordshire, Bedfordshire and Buckinghamshire and forms part of the Sequence Group, a national network of estate agents which incorporates over 320 branches across the UK.

The team’s office is located in the heart of the town centre where they operate from a unique, Grade II Listed building which is complimented with ample customer parking to the rear. This team is made up of local people from all walks of life, all of whom share the same love and passion for what they do and where they live. With over 110 years of combined agency experience, the knowledge and expertise offered by this team is second to none.

Brown & Merry offer a wide range of tailored services throughout the HP1, HP2 and HP3 areas. The services provided include; Residential Sales, Lettings, Mortgage Services, Conveyancing and Surveys. The branch offers a separate Land, Country & New Homes department for qualifying properties and acquisitions. In addition to these services, the office is able to offer Auction facilities (traditional & modern method of sale) as well as Portfolio, a specialist marketing pack for niche and high end properties.

Instruct this friendly agent today and let them help you.
why choose us?
  • Combined, our team possesses over 125 years of experience in estate agency.
  • The Hemel Hempstead Branch has been operating since the early 1930's
  • The team operate out of a unique, Grade II listed building which is located in the heart of the town centre
  • 100's of people walk past our brightly lit LED window display (24 window cards) every day.
  • 100% of our team are made up of Hemel Hempstead Residents with a wealth of experience and knowledge.
Meet the team come and join the team >
Kevin Lovegrove
Branch Manager
A lifelong resident of Hemel Hempstead, Kevin knows the local area like the back of his hand. Having worked in the industry for over 20 years, Kevin has been through all kinds of markets during his career and encountered all the highs and lows presented by the economic market. These experiences have equipped Kevin with invaluable experience and knowledge which allows him to guide, mentor and support his team. Kevin is able provide professional advice when it comes to buying and selling property
Jamie Brown
Sales Manager
Jamie joined the team in June 21, having worked for Brown & Merry previously for 10 years. Jamie brings with him a wealth of knowledge and over 18 years estate agency experience. Over Jamie’s long, varied and award winning career he has experienced a magnitude of different market conditions, both good and bad, and has transacted on everything from houseboats to country estates! Jamie conducts the bulk of our valuations and no matter your circumstances, he will strive to make you feel at ease.
Tom Fitzgerald
Assistant Manager
Tom is one of most experienced and decorated members of staff. As the assistant manager in branch, his role focuses predominantly on sales progression and looking after the day to day running of the residential sales department. Tom has established himself as a professional and highly skilled negotiator and carry’s a reputation for delivering top results. Tom prides himself on offering only the highest levels of customer service and being a local resident, possess fantastic local knowledge.
Jake Golder
Senior Sales Negotiator
A local resident, Jake started his award winning career with us at the start of 2019. He worked as a Senior Sales Negotiator at our Watford branch before joining the Hemel Hempstead team. Jake's friendly and professional approach means that he always delivers only the highest levels of customer service, as well as ensuring the best possible outcomes for his clients. Jake possesses a wealth of knowledge and experience within the property industry and is also a fully qualified Mortgage Broker.
Claire Stone
Claire has worked in the Estate Agency industry for 11 years. She is the Administrator in the office and supports the team with all aspects of selling and purchasing properties.
Stephen Coundon
Senior Lettings Manager
Lettings Manager Stephen Coundon has over 17 years’ experience in residential letting's and sales in both central London and suburb markets. Stephen prides himself on the service he provides to our landlords and tenants and strives uphold the integrity that our company prides itself on.
Chloe Hancock
Lettings Negotiator
Chloe joined our lettings department with previous customer service experience and has quickly settled in as key member of the team. Chloe has quickly picked up the role and already possesses a great knowledge of the local rental market and lettings process. Her tenacious drive, combined with her ambitious but friendly nature, have seen her pick up awards for her performance and results. If you are looking for expert advice and guidance regarding the lettings market then look no further.
Sarah Bennet
Mortgage Services Partner
Sarah has been working in the industry for the past 14 years and joined our company over 4 years ago. Sarah is on hand to help you with your mortgage. Call the team to book an appointment.
Emma Richman
Senior New Homes Manager
Emma has worked for the Sequence group for over 14 years and is responsible for New Homes within Hertfordshire and parts of North London and Essex. Emma’s role is to work alongside developers to ensure the smooth running of their development from start to finish. Emma helps to advise on marketing strategies and launch plans to ensure that the highest possible prices are achieved within defined timescales. Emma has exceptional knowledge of the property industry and a keen eye for development.
Paul Quelch
Land Director
With more than 30 years’ experience in property and property finance Paul Quelch covers the Home Counties and parts of North London and Essex. Planning authorities Paul works with include; Herts, North Bucks across Aylesbury Vale towards Oxford, South Beds and West Essex. Over the years Paul has personally agreed land sales delivering thousands of plots on sites as small as 4 units and as large as 380.
Elliot Gleghorn
Land Manager
Elliot has worked for the Sequence group for 7 years and is close to becoming a fully qualified RICS Surveyor and as part of his experience for this, actively assists with valuation reports on behalf of Land Owner, Developer and Registered Provider clients nationwide. Elliot is also responsible for carrying out development appraisals, advising on site considerations, planning strategy and policy, disposals and acquisitions throughout our Hertfordshire, Buckinghamshire and North London network.
Ricky Bond
New Homes Mortgage Service Manager
Ricky is one of our top dedicated New Build Mortgage Consultants across the Sequence and Connells Group. Buying a new build property is different to buying a traditional second hand home and this is where Ricky can really help you find and secure the new home of your dreams. Because Ricky specialises in new homes mortgages, as well as government schemes like Help to Buy and Shared Ownership, Ricky is the perfect person to ask for any advice and is always happy to have a chat.

Wanted properties

do you have a property that matches any of our wanted ads?

get in touch
Mrs O, Looking for a three bedroom house up to £350,000 in Adeyfield or Bennetts End.
Mr B, Looking for a 3 + Bedroom house up to £525,000 with parking ideally near to Boxmoor or Apsley Station.
Miss S, looking for a two bedroom flat up to £240,000 in either Woodhall Farm or Grovehill.
Mrs M, looking for a one bedroom flat up to £165,000 near the Town Centre.
Mrs G, Investment buyer looking for a minimum three bedroom house in either Highfield, Bennetts End of Adeyfield.
Mr & Mrs S Looking for an investment property close to good transport links.
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What Our Customers Say

Made some pretty optimistic promises on day one but not only delivered on the day but actually surpassed them! Possibly the only estate agents I would trust, friendly properly trained guys too
Mr R. Ekanayake (V), Nov 2021
We've had such a positive experience with Brown and Merry Hemel Hempstead. We've had contact with many of the team (Jamie, Jake, Tom, Kevin & Sarah) and everyone has been so helpful, friendly and made the process of putting our house on the market and finding a buyer a smooth and successful one. Our main dealings have been with Jake and he has been great. He has dealt with all our house viewings professionally and communicated really detailed feedback which was really helpful...
Mr & Mrs M.&.S. Deacon (V), Nov 2021
First class service from the very beginning. Jake couldn't have been better. He was professional in every respect and kept in contact with us so we were always aware of the latest developments.
Mr A. Griffin (V), Oct 2021
We have recently purchased a property through Brown and Merry. Jake acted professionally, swiftly and was completely open and honest with us; without compromising his duty to his client, the vendor. Once terms were agreed, their attention to detail was second to none - with Kevin and Jamie following through on items blocking progress. We have now instructed Stephen Counden in their lettings team to let the property for us. Thank you Brown and Merry team. You have two very happy customers!
Mr & Mrs R.&.G. Crawford (A), Oct 2021
Tom and Steve from Brown & Merry have been amazing, I can' t recommend them enough. They always pick up the phone and get back to me and are always happy to help. Thanks guys.
Miss A Harris, Mar 2021
I would like to pass on my thank you and appreciation to the whole Brown & Merry Team at Hemel Hempstead for the brilliant and professional approach to selling our property and helping us buy and secure the new property we very much wanted. We worked with Tom Fitzgerald mainly during the process throughout the buying and selling procedure and he was great to work. His professionalism and calm nature to dealing with all situations and delivering in a timely manner was perfect.
Mr N.&.S. Chandarana (A), Feb 2021
Thank you so much to Tom Collins and Steve for their hard work getting us into our new property promptly. Fantastic customer service and when we had a two day emergency it was rectified within a couple of hours. A fantastic team that I have rented from previously and have chosen to rent through again. Thanks again everyone, very happy in our new home.
Miss A Pheby, Dec 2020
Very professional company, especially the sales team. Good website, good feedback, agents are calling you with an update whenever necessary. They offer advice and help and are good negotiators. Many thanks especially to Tom Fitzgerald.
Miss D. Necula (V), Nov 2020
I don't usually write a review but I thought that my experience with the Hemel Hempstead branch deserved one. I was dealing with Tom Fitzgerald who showed such professionalism throughout. He made the whole process of buying a house so easy for us. Calling both parties and giving us updates all the time was incredible. Very humble, good attitude towards people, brilliant personality, and knows his job very well. In all we were able to exchange and complete very early than the usual 3-4 months.
Mr & Mrs F.&.L. Sackey (A), Nov 2020
We have just moved into our new property which we bought through Brown & Merry Hemel. We also sold a property through them. They were extremely proactive with getting viewings for our flat and were always prompt at returning calls in relation to the property we were buying. Kevin did an outstanding job in terms of overcoming issues along the way and offering options to keep the process moving. He dealt with any issues in a calm and professional manner.
Mr & Mrs T.&.S. North (V), Feb 2020

Feefo Reviews

Sarah Bennet best mortgage advise around by far

Sarah Bennet make it so easy, she quick with any question I have and makes it all run so smooth I would use anyone else

Daniel Botosineanu

Great teamwork, great service very reporting. Thank you very much for all team specially for Beth Stanbridge!

Excellent Team

I was selling my house, the whole team was very approachable and solved all problems as they came up. They kept me up to date with all the proceedings and made a stressful time easy for me. I would recommend them very highly.

Sarah Bennet is very efficient and a pleasure to deal with. She sent us clear instruction on what she needed to review our mortgage options and quickly sent us a choice of products

Excellent Service. Recommended.

Sarah has been extremely helpful, thorough and very responsive in handling my mortgage application. Recommended.

Excellent service, as we are first time buyers we had a lot of questions. We were given all the support and information we needed and more. We’ve also had regular updates and we’d both strongly recommend these services to all.

Good service

Very efficient, questions answered, explanations given clearly and in precise english.,

Very good service quick and no messing about!

I've used Brown & Merry's mortgage services several times, and always been happy with them.
Jack has been very helpful and well-informed throughout all stages of my house purchasing process.

Clear communication and trust are the bases of our interaction with Sarah. She helped us with our first mortgage and 10 years on is still our reference point.

A very reliable and friendly service

The team at Brown and Merry Hemel Hempstead has been very friendly, attentive and most importantly helpful. Purchasing a property has enough hassle on its own. Their mortgage service team was very thorough with the whole process and has been very reliable as they walk you through every stage. Many thanks to Kevin, Sarah and the whole team.

Great ser

Great service

Sarah from the Hemel branch was fantastic - 100% recommended!!

Makes it easy.

Sarah at Hemel Hempstead has been fantastic. All the info needed to make everything easy.

Friendly efficient service

Always great service from Sarah, helpful, efficient and good results

The service was very professional. The mortgage advisor Aysha was so friendly and got us a great deal.

Sarah is very knowledgeable and always positive, smiling and helpful. She always goes far and beyond to find the right solution. She always exceed my expectation.

Thanks Loren!!!

Loren has been unbelievably good in helping me secure my new mortgage. I certainly won’t be using anyone else in the future as not only did she take the time to understand my current circumstances/ the plan for the future but she was extremely thorough with each step of arranging this for me. Thanks again Loren