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William H Brown

Estate Agents in Norwich
5 Bank Plain
opening times
Monday 08:30 - 19:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 19:00
Thursday 09:00 - 17:00
Friday 08:30 - 18:00
Saturday 09:00 - 17:00
Sunday 10:00 - 15:00
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1 of 2 William H Brown Estate agents Flagship office on Bank Plain, Norwich
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our Norwich branch William H Brown Estate Agent in Norwich are conveniently located on Bank Plain in the City Centre in their flagship office & have an experienced team covering a wide range of property services. The well established team have extensive local market knowledge & are passionate & enthusiastic about providing the best service possible. Whether you are looking to buy, sell, rent or let, we are here to help every step of the way, including mortgage services, home conveyancing, surveys & EPC's. Please feel free to call in for a chat about the local market & the demand for properties like yours.

As well as Norwich City Centre, William H Brown sell & rent properties in the surrounding areas including Costessey, Old Catton, Thorpe St Andrew, Hellesdon, Eaton, Cringleford as well as surrounding villages including Spixworth, Rackheath, Brundall, Blofield, Thorpe End, Drayton, Taverham, Stoke Holy Cross & many more.

We also have an in house Land & New Homes department & an auction department which is one of the UK's largest national property auctioneers.

If you are thinking of selling or renting or just want an up to date valuation of your property then please contact our team of property consultants for your FREE market appraisal & we will tailor-make a bespoke marketing package that is suitable for you & your property.

If you need mortgage services, our consultants are available 6 days a week & can also help with re-mortgages, first time buyers & buy to let investors.
why choose us?
  • Lettings team with over 25 years combined experience
  • Fantastic marketing packages available with professional photography and floor plans to make your property stand out from the rest!
  • Dedicated management department of property mangers including renewals, EICR ¿ a specialist HMO team all based in Norwich City Centre
  • 211 valuations conducted in May - 63 in the last week
  • 666 applicants registered in may
  • Over 600 viewings conducted in May
  • 41 properties sold in May
Meet the team come and join the team >
Russell Hill
Board of Management Partner
Russell is a Board of Management Partner and has been in charge of the Norwich office for 6 years! He has over 14 years’ experience with William H Brown and leads a team of 19+ staff that consistently achieve the very best results!
Lewis Osborn
Residential Sales Manager
Lewis is our Residential Sales Manager and has worked in our Norwich office since April 2016. He has around 6 years of estate agency experience and assists in ensuring the office runs smoothly whilst supporting our fantastic sales team!
Mateusz Majerski
Mati is one of our Trainee Negotiators and has worked in our Norwich office since March 2020. He consistently offers superb customer service and has great knowledge of the local area!
Philip Burrows
Trainee Negotiator
Phil joined our team in early 2022 as one of our Trainee Negotiators, he is friendly and here to help you with selling your property and buying your dream home!
William Mills
Trainee Negotiator
Will joined our team in early 2022 as one of our Trainee Negotiators, he is friendly, knowledgeable and here to sell your property or find your new home!
Sophie Barnes
Senior Administrator
Sophie has been an administrator for our Norwich office since September 2018 and works for both our Sales and Select department. She is currently working towards becoming a Senior member of staff, and prides herself on the quality of her work!
Kelsey Mallett
Kelsey has been one of our sales administrators since December 2019 and works extremely hard to ensure our properties go live online correctly and in the right time scales!
Tristan Stoneman
Instructions Manager
Tristan, our instructions manager, began at William H Brown in 2015 and has always taken pride in getting his clients the best possible price for their home! He has an extensive knowledge of Norwich property, great customer service and is an excellent leader of our Listing Team.
Adam Mixer
Adam started at William H Brown Norwich in 2004 and has a wealth of property knowledge, especially homes within Norwich and surrounding areas. He always builds excellent rapport with his clients and will always be able to offer advice on your move.
Henry Metcalf
Henry is one of our Lister and started out in our Hellesdon office back in 2019. He then moved over to our Norwich office as of August 2020 where he is known for always being friendly, helpful & eager to assist you with your move!
Andrew Wilson
Senior Mortgage Services Consultant
Andy has worked for William H Brown since 2017. He started out as a sales negotiator, before progressing into a senior role and then training to be one of our Mortgage advisors. He has a wealth of estate agency knowledge, and prides himself on being hands-on & helpful throughout the whole house-buying process!
Luke Savins
Lettings Branch Manager
Luke is our Lettings Branch Manager with 6 years of experience in the Norwich lettings market. After being brought onboard in 2017 as a senior lettings negotiator he then quickly progressed to assistant manager and now lettings branch manager. Luke conducts all of the rental appraisals and is always happy to give advice to tenants and landlords regarding any aspect of lettings.
Sarah Wilson
Lettings Branch Partner
Sarah has had an impressive career so far after joining the company 10 years ago as a Property Coordinator, through hard work she has since progressed through numerous positions and is now the Lettings Branch Partner. Sarah enjoys sharing her lettings knowledge with landlords and tenants and helping them throughout the process.
John Feltham
Area Lettings Manager
John is the Area Lettings Manger. He started with the company in 2005 as a Lettings Negotiator and has worked through the ranks to become an Area Lettings Manager. John is an expert in his field, a landlord himself and will always make himself available to offer advice and answer any questions from his extensive knowledge of everything to do with property.
Thomas Matthews
Assistant Lettings Manager
Tom is our Assistant Lettings Manager who has been with the company since October 2020. Tom originally started his career in our Attleborough and then moved over to our Swaffam branch before transferring over to the Norwich office. Tom use to play football professionally for QPR but now plays semi-professionally for the more local Dereham team. Tom is very knowledgeable with any aspect of Lettings!
Habibur Bashir
Lettings Negotiator
Habibur is a Lettings Negotiator who originally joined the team as a Lettings Viewer in July 2018. He has recently graduated from Anglia Ruskin University with a 1st class honours in business management. He has gained a lot of experience and knowledge throughout his time with the company and also helping his family with their investment properties. He is known for his friendly and helpful nature; he never fails to put a smile on the face of his colleagues and his clients!
Angel Hustwitt
Senior Lettings Administrator
Angel is our Lettings Administrator who has been with the company since March 2019. After initially joining as an apprentice, Angel flourished and has since proved herself time and time again as an incredible asset to the team; this led to her promotion to Lettings Administrator following our return from lockdown. Angel has excellent attention to detail and will always go out of her way to help others when needed. Angel is a great all rounder and a vital member of our team.
Rory Cambridge
Lettings Negotiator
Rory is one of our Lettings Negotiators who joined the team in February 2021. Living in Norwich, Rory knows the area well. Paired with his 2 years’ experience in customer service, He prides himself with being happy to help both Landlords and Tenants.
Holly Eke
Apprentice Lettings Administrator
Holly is our Apprentice Lettings Administrator who joined William H Brown June 2021 after finishing her A-Levels at Thorpe St Andrew Sixth Form where she studied Geography, Media and Business. Holly is enthusiastic and keen to expand her Lettings knowledge and always happy to help Landlords and Tenants.
Sally Green
New Homes Manager
Sally has worked as an Estate Agent for over 29 years within various offices throughout Norfolk. She joined William H Brown 19 years ago working as a Senior Negotiator and in recent years has undertaken a specialised new homes management role covering 32 branches throughout Norfolk & Suffolk. Sally has experience in working with local and national developers providing her with a wealth of knowledge to give the best advice on marketing and sales strategies for all types of developments.
Karl Jennings
New Homes Manager
Karl oversees the new home sales for 32 Branches in the Norfolk & Suffolk region. He has worked in property in both the new build sector and the luxury property market for nearly 20 years in a variety of locations within the UK and Europe. At any given time he manages in excess of 30 active new home sites, varying in size from smaller developments to multi-phase sites with 100+ units. In 2021 Karl led Sequence UK LTD (Inc William H Brown) with the highest volume of new build homes sold.

Wanted properties

do you have a property that matches any of our wanted ads?

get in touch
Mr G a Software Engineer is looking for a 2 bed property to let ASAP in the NR2 / NR3 area with a rent up to £1000 pcm
Miss P. a Research Physiology Assistant is looking for a 1/2 bedroom flat to let close to Norfolk & Norwich Hospital with a rent up to £700 pcm
Mr & Mrs B. a Doctor and Primary School Teacher are looking for a 2 / 3 bedroom house to let with parking and good access to the A47 with a rent up to £1000 pcm
Mr M. is looking for a 2 bedroom property in the NR2 postcode up to £300,000
Mrs H. is looking for a 2-3 bedroom house or bungalow in the NR5 postcode up to £240,000
Mr C. is looking for a 3 bedroom semi-detached or detached house close to Norwich train station up to £400,000
Mr W. is looking for a 2 bedroom flat in or around Norwich city centre that is ready to move into with parking up to £190,000
Mr H. is looking for a 2-3 bedroom terraced house with a garden, parking and is within walking distance of the city centre up to £325,000
Mr P. is looking for a 3 bedroom semi-detached or detached house that has off road parking within 5 minutes from Norwich city centre up to £300,000
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What Our Customers Say

All too often I have encountered estate agents that are unthoughtful, uncaring and downright lazy. Rory has been the complete opposite. From my initial call to book a viewing he has been professional attentive and very friendly, assisting me throughout the rental process.
Mr J Hatcher, Feb 2022
Went for a viewing today in Halvergate with Brian. Could not have been a nicer guy, was friendly and open, it felt very comfortable and laid back. Not only did he give myself and my partner lots of advice about how to be more desirable as tenants and we were successful with our application!! I think it was all thanks to Bians advice and are well on our way to moving in. Thanks so much for all your help
Miss E England, Feb 2022
I called William H. Brown on a Wednesday asking if they'd make a special case for me concerning renting a property. I needed to move in by the Friday of the same week (that's two days) and the kind folks of the Norwich Bank plain William H. Brown made that happen. By that Friday I was safely moved into my new home without a single hiccup.
Miss C Whitehouse, Feb 2022
The team and in particular Russel made a potentially difficult and stressful experience of a property purchase an easy and stress free experience. Great communications and very helpful responding to the many questions this property purchasing novice asked. Thoroughly recommended.
Mr K. Jefcott (A), Feb 2022
Henry is a credit to WHB. He always kept us up to date with our sale and purchase. I would like to thank him for all his help in getting us our new bungalow.
Mr J. Eves (A), Dec 2021
After 35 years in ours home we decided to downsize. As we had no current experience of buying and selling we were heavily reliant on our estate agent and they did not disappoint. They gave honest advise about price and what to expect then worked with their buyer list to arrange a viewing day for all those interested. They then managed all viewings and offers, providing details of each to help us decide which to accept.
Mr J. Prendergast (V), Dec 2021
I bought my property through William H Brown in 2021 and it was with thanks to the hard working Mateusz Majerski, who would personally call me when properties that matched my location, specification and budget came onto the market that I was able to find and purchase my dream home.
Mr R. Bowling (A), Dec 2021
Lewis and Tristan did a great job in selling my house. I had four offers for the house within a week of it going on the market, all above the asking price.
Mr M. Willetts (V), Dec 2021
My flatmate and I were locked out of our flat this evening, luckily Brian was working late and saved the day! He gave us the spare key and we were able to get back into our home. He was understanding and humourous which made us feel a lot better. Sorry for interrupting your evening Brian! :)
Miss M Harewood, Mar 2021
Brian Found a new tenant very quickly for us. Would use again and recommend.
Chelsea Investment Properties LTD (L), Dec 2020

Feefo Reviews

We would definitely use this service again. Sarah was very helpful and understood our needs and advised us accordingly.

Good service.

Great all round service

Sarah was very knowledgeable and friendly. She made sure I understood all the options before proceeding with the application. I will be recommending to all friends and family in future.

Excellent service

Sarah was excellent, will definitely use her again in the future!

Excellent and knowledgeable service

Our advisor helped us with our specific requirements. He didn't try to get us something we don't want but went with what we can realistically get. He has been exceptionally helpful with his advice.

Happy with service provided

Daniel who sorted out our mortgage provided a professional and quick service.

Andrew has been extremely patient with me over the last 6 months and has been on hand to answer any questions I have had whilst I have gone back on forth on my purchase options. Would definitely recommend his level of care and attention

Brilliant. Definitely recommend

Great service. Andrew is efficient and very helpful.

Everything explained clearly, plenty opportunity for questions.

Clear and understandable information. Easy to talk to. Contacted me exactly when she said she would. Very happy with the service.

Great support and assistance

I dealt with Daniel again for the second time & I wouldn’t consider going elsewhere. Daniel is really helpful, patient and I couldn’t fault him.

Simple, easy process

Great service, continually updated at each stage and great products found for me.

Every person that we have dealt with have been really knowledgeable and professional. Would recommend them!

Fantastic. Kept me abreast of all

Andrew Wilson was always professional, thoroughly explained the whole process answering any questions I had. Always quick to reply to emails. Makes the experience so much easier having him on-side

Sarah has been fantastic!

Sarah has been absolutely fantastic in helping us with our mortgage, from assessing our finances and viability through to the actual application process itself.
Wouldn't hesitate to recommend her if you are looking to evaluate mortgage options and affordability.

I have used them before and they were my first choice for this move. Happy with the service I received came I trust their advice.

Everything perfect