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Renewals Negotiator

Salary & Benefits

£14,000 - £15,000 Basic Salary - £17,000 on target earnings (Commission) - Career Progression

About the Job

Renewals Negotiator

Location: Cardiff

Brand: Allen and Harris

£14,000 - £15,000 Basic Salary - £17,000 on target earnings (Uncapped Commission) - Career Progression

The Job:

  • Provide Tenancy Management administration and support to branches, Landlords and Tenants.
  • Liaising with landlords and tenants to renew their tenancy, including negotiating renewal terms and preparing new agreements
  • Work to exceed both individual and group targets
  • Work with the landlords and tenants, selling the benefits of renewing the contract on a fixed term basis
  • Regularly turning around common objections
  • Work to increase company profits
  • Administrating periodic tenancies
  •  Act on landlord’s instruction to terminate a tenancy issuing prescribed notices
  •  Deal with tenant and landlord issues mid-tenancy – for example if a tenant wishes to leave earlier than contract allows or swop tenants mid term
  •  Advise other departments such as Branch, Client Accounting and property management, of start and end of tenancy
  •  Organize inventory checks/clerks
  •  Provide cover for colleagues in their absence in order that deadlines are met and service levels adhered to.
  •  Act as a conduit between branch and the Letting Support Centre.
  •  Carry out all administration, post offer, relating to tenancy to ensure smooth transaction and release the branch from administrative activity.
  • Ensure all correct documentation and monies are collected prior to release of keys to a property liaising with the branch as necessary

Skills Required:

  • Good team player
  • Customer Service Skill
  • Ability to work to deadlines
  • Sales Experience
  • Working to targets is required
  • Confidence
  • Excellent PC and related technology skills
  • Excellent letter writing skills
  • Good analytical ability
  • Ability to stay calm under pressure
  • Good communication skills
  • Excellent negotiation and influencing skills
  • Excellent organization skills
  • Ability to develop and maintain strong internal and external relationships.

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